ma: soften the burny paragraph
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@ -463,14 +463,13 @@ ubiquitous promises of energy savings depends on consumer coöperation. Here, th
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question smart metering's chances of long-term success.
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As \cite{pierce01} pointed out smart metering developments could benefit greatly from early involvement of HCI research.
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HCI research certainly would not have overlooked entire central issues such as privacy as it happened in the dutch
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case\cite{cuijpers01}. The current corporate-driven approach to a technological advance forced through national
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standardization bears a risk of failing to meet its ostensible objectives for consumers. The role of consumers and the
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complex socio-technological environment posed by this new technology is not seriously considered in the standardization
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process. While certainly no one will admit to outright ignoring consumers in smart meter standardization, their role is
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largely limited to the occasional public consultation. At the same time the standards are written by technologists--it
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seems largely without input on their practicality or socio-technological implications from fields such as HCI.
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% TODO citation? too much burn?
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A systematic analysis of non-technical aspects can prevent issues such as privacy implications initially being
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overlooked in the dutch deployment\cite{cuijpers01}. It is not clear that current standardization practice encompasses
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an in-depth consideration of the role of consumers in the socio-technological environment posed by this new technology.
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Standardization is often narrowly focused on technological aspects with little input beyond the occassional public
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consultation at the time the new standards are being implemented into law. This corporate-driven approach to
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technological progress being forced through national standardization bears a risk of failing to meet its advertised
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consumer benefits.
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\subsection{Common components}
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\label{sm-cpu}
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